FAQ

Find answers to the most common questions about our products, orders, and services.

1. What products do you offer?

We offer a curated selection of home furnishings, including blankets, lamps, and other essentials designed specifically for the modern American home.

2. Do you ship within the United States?

Yes. We provide shipping across the United States. Delivery times may vary depending on your location and carrier conditions.

3. How long does shipping take?

Most orders are processed within a few business days. Transit time typically ranges from several days to a couple of weeks depending on the destination and shipping volume.

4. What payment methods do you accept?

We accept PayPal only for secure, fast, and protected checkout.

5. How can I track my order?

Once your order ships, you will receive an email with tracking information. You can follow the package through the carrier’s tracking page.

6. Can I change or cancel my order?

If your order has not been processed or shipped, we may be able to assist. Please contact us as soon as possible. Once an order enters the shipping stage, changes and cancellations may no longer be possible.

7. What if my item arrives damaged or incorrect?

Please contact us immediately with photos and your order details. We will help resolve the issue quickly in accordance with our Return & Refund Policy.

8. Do you accept returns?

Yes. Please refer to our Return & Refund Policy for full eligibility requirements, timelines, and instructions.

9. Are product colors exactly as shown in photos?

We strive to represent colors accurately, but variations may occur due to lighting or screen differences.

10. How can I contact customer support?

You can reach us anytime at:
bcmomo00@gmail.com
Our team will respond as soon as possible.